Privacy Policy
Last updated: February 2026
This Privacy Policy explains how PrizeQuarter (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and services. We are committed to protecting your privacy and complying with UK GDPR and the Data Protection Act 2018.
1. Who We Are
PrizeQuarter 9 Milton Street Widnes WA8 0QL United Kingdom
Email: [your email]
We are the data controller responsible for your personal information.
2. Information We Collect
Information you provide
- Name
- Email address
- Phone number (optional)
- Billing address
- Delivery address
- Account login details
- Competition entries
- Support messages
- Prize claim information
Payment information
We do not store your card details. Payments are processed securely by:
- Stripe (Card, Apple Pay, Google Pay)
- PayPal
These providers process your data according to their own privacy policies.
Information collected automatically
- IP address
- Device information
- Browser type
- Pages visited
- Cookies and tracking data
3. How We Use Your Information
We use your information to:
- Process competition entries
- Take payments securely
- Contact winners
- Deliver prizes
- Manage your account
- Send order confirmations and updates
- Prevent fraud and ensure fairness
- Improve our website and services
- Comply with legal obligations
Marketing emails are only sent if you opt in. You may unsubscribe at any time.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contract – to process entries, fulfil orders, and deliver prizes
- Consent – for marketing communications
- Legal obligation – for accounting, tax, and regulatory requirements
- Legitimate interests – to prevent fraud, maintain system security, and improve our services
5. Sharing Your Information
We only share your data with trusted third parties when necessary:
- Payment processors (Stripe, PayPal)
- Email service providers
- Delivery and courier services
- IT and hosting providers
- Fraud prevention services
- Legal or regulatory authorities (if required)
We never sell your data.
6. Cookies & Tracking
We use cookies to:
- Keep you logged in
- Remember your basket
- Improve website performance
- Analyse usage
- Personalise content
You can manage or disable cookies in your browser settings. Full details are available in our Cookie Policy.
7. How Long We Keep Your Data
We retain your information only as long as necessary:
- Account information: while your account is active
- Order and entry records: 6 years (legal requirement)
- Marketing data: until you unsubscribe
- Support messages: up to 24 months
After this period, data is securely deleted or anonymised.
8. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (where legally allowed)
- Restrict processing
- Object to processing
- Withdraw consent (for marketing)
- Request data portability
To exercise any of these rights, contact us at [your email].
9. Protecting Your Data
We use technical and organisational measures to protect your data, including:
- Encrypted payment processing
- Secure servers
- Access controls
- Regular security reviews
- SSL website encryption
No method of transmission is 100% secure, but we take all reasonable steps to protect your information.
10. Children’s Privacy
Our website is not intended for individuals under 18 years old. We do not knowingly collect data from minors.
11. Links to Other Websites
Our website may contain links to third‑party sites. We are not responsible for their content or privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
[your email]