⭐ PRIZEQUARTER — FREQUENTLY ASKED QUESTIONS

Answers to the most common PrizeQuarter questions

⭐ How many times can I enter this competition

You can enter up to the maximum ticket allocation per account shown on the competition page, as long as you meet the entry requirements and have a PrizeQuarter account.

⭐ How do I get my ticket number(s)

Your ticket number(s) are automatically and randomly allocated after checkout. They will appear:

On your order confirmation page
In your confirmation email
Inside your PrizeQuarter account under My Entries

⭐ How is the winner chosen

All draws are carried out using a random number generator. If you win, we’ll contact you directly using the details on your account.

⭐ Can the draw date change

If all tickets sell out early, the draw may be brought forward. If the competition does not sell out, the draw will still take place on the guaranteed draw date.

You can always check the confirmed draw date on our website and Facebook page.

⭐ How do instant wins work

Instant wins are revealed after checkout. If you win, we’ll contact you using the details on your account.

🏆 What is PrizeQuarter?

PrizeQuarter is a UK‑based prize competition platform offering cash, tech, lifestyle and instant‑win competitions. Every competition has guaranteed draws, transparent odds, and secure payments.

🎟️ How do I enter a competition?

Choose a competition, select your numbers (or use quick‑pick), and complete checkout. Once payment is confirmed, your entry is automatically added to the competition.

You’ll receive an email confirmation with your entry details.

⚡ What are instant‑win competitions?

Some competitions include instant‑win prizes hidden behind ticket numbers. When you enter:

Your numbers are checked instantly
If you hit an instant‑win number, you win immediately
You’ll see the result on screen and receive an email
Instant‑win prizes are paid out quickly

You still keep your entries for the main draw.

🎯 Are the draws guaranteed?

Yes. All draws take place on the advertised date and time. We never extend competitions or delay draws.

🔢 How are winners selected?

Winners are chosen using a random, verifiable process. Draws may be conducted:

Live on social media
Using a random number generator
Through a third‑party draw service

Every winner is publicly announced for transparency.

👤 Do I need an account to enter?

Yes. Creating an account allows you to:

View your entries
Track instant‑win results
Check past orders
Update your details
Receive prize notifications

You can create an account during checkout.

💳 What payment methods do you accept?

We accept:

Visa
Mastercard
Apple Pay
Google Pay
PayPal

All payments are processed securely. We do not store card details.

📧 I didn’t receive my confirmation email — what should I do?

Check your spam or promotions folder. If it’s not there, log into your account to view your entries.

Still missing? Contact us at [your email] and we’ll resend it.

🧾 Can I get a refund?

Entries are non‑refundable once purchased, except where required by law. Full details are available in our Refund Policy.

🧒 Is there an age requirement?

Yes. You must be 18 or over and a UK resident to enter.

We may request proof of age before releasing a prize.

🎁 How do I know if I’ve won?

For instant wins: You’ll see the result immediately after checkout and receive an email.

For main draws: Winners are contacted directly and announced on the website and social channels.

🚚 How are prizes delivered?

Cash prizes are paid via bank transfer. Physical prizes are delivered free within the UK, usually with tracking.

🔐 Is my information secure?

Yes. We use encrypted payment gateways and secure servers. Full details are in our Privacy Policy.

🛑 Can I take a break from competitions?

Yes. You can request:

Temporary account suspension
Permanent self‑exclusion
Removal from marketing emails

📍 Where can I find your legal policies?

All legal pages are available in the footer:

Terms & Conditions
Privacy Policy
Cookie Policy
Refund Policy
Responsible Play Policy
Website Terms